Thursday, January 7, 2010
In Love With My Modem
Well, if anyone's wondering why I wasn't online last night, my internet was down. I called up M1 this morning and got their technician to come and troubleshoot.
When the techinician came, I told him what happened. He turned on my modem and saw the problem. Then he proceeded on to remove my splitter and reconnect my modem to the cable point directly. Then he said that he need to observe the modem for a while. It was actually working at that point. Minutes past and he was still stoned at my modem. He picked up a few calls and answered some messages in the duration though. And I was standing beside him. Pondering on why he was not even responding, I asked what was to be done. He finally answered that he needed to reconnect my splitter to test again. He did that and my problem was back.
I was very irritated when the loss of connection happened so I was rather sarcastic. And I think the technician was trying his best to avoid my wrath. After testing my splitter, he took out a new splitter and hooked it up with my cable point. He was squatting and looking at the modem. It was able to connect to the internet but he was still looking at the modem. So, I went over to sit down on a chair and waited while looking at him with a pissed look. I said nothing this time round and minutes past. He took a few quick glances at me. Soon, he was rocking due to tireness and he finally spoke that it was my splitter's fault. He removed his splitter and advised me to purchase a better one. Then he left.
He actually spent a hour at my place when he could have done so in a fraction of the original time. I am beginning to regret jumping ship to M1 already...
Posted by Kairyu at 6:39 PM
